1. Information We Collect
ConvertMint may collect account information such as your name, email address, password credentials, plan status, subscription identifiers, support messages, and usage activity needed to operate the service.
We also collect technical information such as IP address, browser type, device data, pages visited, conversion requests, error logs, and security signals to prevent abuse and improve reliability.
2. Uploaded Files and Conversion Data
When you use a tool, you may upload files for processing. We use those files only to provide the requested conversion, compression, extraction, or related tool output.
Files may be temporarily stored for processing, download delivery, abuse prevention, and operational troubleshooting. We do not sell uploaded files, and we do not use them to advertise third-party products.
3. How We Use Information
We use information to create and secure accounts, process conversions, manage subscriptions, enforce tool limits, provide customer support, send service emails, improve performance, detect fraud, and comply with applicable legal obligations. Your use of ConvertMint is also governed by our Terms of Service.
4. Payments and Subscriptions
Payments are processed through third-party payment providers. ConvertMint may receive payment status, transaction IDs, subscription IDs, plan details, and billing status, but we do not store full card numbers on our servers.
5. Information Sharing
We share information only with service providers needed to run ConvertMint, such as hosting, payment processing, analytics, email delivery, support, and security tools. We may also disclose information when required by law, to protect rights and safety, or to prevent misuse of the service.
6. Cookies and Similar Technologies
ConvertMint may use cookies and local storage for login sessions, security checks, preferences, analytics, checkout flow, and usage limits. You can control cookies through your browser settings, but some features may not work correctly if required cookies are disabled.
7. Your Choices and Rights
You may request access, correction, or deletion of certain personal information where applicable. Some records may be retained when necessary for billing, legal compliance, security, dispute prevention, or legitimate business records.
8. Data Security
We use reasonable technical and organizational safeguards to protect ConvertMint accounts, uploaded files, and service data. No online service can guarantee absolute security, but we work to reduce risk and respond to issues promptly.
9. Children
ConvertMint is not intended for children under 13. If you believe a child provided personal information to us, contact us so we can review and remove it where appropriate.
10. Changes to This Policy
We may update this Privacy Policy as ConvertMint changes. The updated version will be posted on this page with a revised date.
11. Contact
For privacy questions, contact ConvertMint at support@convertmint.space.